Parts Mall Configuration

I. Business Scenario

Some manufacturing clients (e.g., in machinery and industrial equipment sectors) sell both finished products and parts. Due to differences in categorization, ordering experience, price control, and procurement departments, they prefer separate entry points for ordering complete machines and parts. For the parts store, only parts-related content and categories are displayed.

To address this, we provide a dedicated Parts Store alongside the existing B2B store. It can be configured within Service Connector to create a closed-loop service experience.

II. Configuration Guide

2.1 Business Configuration

Under Configuration Guide > Business Plugins, enable the Parts Store plugin. The system preconfigures the Parts Store as an Interconnection app with functionality identical to ShareOrder. However, administrators can independently customize the store, including the homepage, navigation menu, and product scope (e.g., displaying only parts categories and products), to meet the need for separate ordering of finished products and parts.

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2.2 Parts Ordering and Checkout

Once enabled, click Settings to configure the Parts Store. Set up mobile app views, role permissions, and use it like ShareOrder. Note: The Parts Store supports only H5 or the ShareCRM App and does not have a public mini-program. We recommend binding it to a WeChat service account or using the ShareCRM App.

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2.3 Integration with Service Portal

In addition to standalone use, the Parts Store can be integrated with service workflows. Configure the Parts Store in the Service Provider Portal.

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2.4 Web Ordering

Assign the Parts Store Interconnection app to order personnel. Downstream users can switch between apps to place orders.

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