Published at: 2025-10-30
Review Approval Process
1. Viewing Entry
1.1 Two viewing entry points
- The CRM To-Do > Pending Approval Processes displays a list of approval processes that require action from the current user or that the user has already processed.
- On an object’s record detail page, you can view the entire approval process, approval comments, and the process approval configuration.
1.2 Actions available when viewing an approval process
- Approvers can Approve, Reject, Reassign Approver, Reply, Withdraw approval, Start Discussion, or Add Signers (the buttons shown in the UI may vary by Role).
- Non-approvers can also reply at a given node and may @mention relevant users in their replies.
- Click the “…” menu to Email the process, Forward it, Set a reminder, Add to Calendar, or Print.
picture coming soon: