Published at: 2025-10-30

Processing Business Process Approval Tasks


I. Processing Approvals

During business operations, when scenarios such as proposal approvals or document reviews are involved, you can configure approval steps in the Business Process to oversee business activities.

1.1 Approval Actions

You can either enter approval comments or directly click “Agree,” “Disagree,” or “Defer” as your decision. The system will route the process to different business branches based on your decision and the configured workflow.

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II. Processing Multi-Department Approvals (Countersign)

When a task requires collaboration across multiple Departments, you can configure a “Countersign” node in the Business Process. In this node, relevant personnel from selected Departments can provide their input to facilitate task progression.

2.1 Countersign Approval Actions

Open the pending task to view items awaiting countersign. You may submit approval comments or directly select “Agree,” “Disagree,” or “Defer” as your decision. The system will route the process according to the decision and predefined workflow rules.

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