Configuring Business Process

1. Business Process Configuration

1.1 Drag Nodes and Draw Connectors to Design Business Process Flowcharts

• Connectors: Lines between nodes, configured based on node characteristics.
• Nodes: Configure different nodes to enable various collaboration scenarios.
• Stages: Divide business processes into stages, each containing different nodes to achieve more complex workflows.

Note:
- All business processes require a start node and at least one end node to take effect.
- Only one start node is allowed, but multiple end nodes can exist.

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1.2 Additional Settings

• Pointer: Click and drag to reposition individual stages.
• Move: Click and drag to reposition the entire workflow.
• Zoom In/Out/Reset: Adjust the view of the workflow.
• Delete: Remove the selected stage.
• Export: Export the stage configuration.
• Variable Management: Introduce dynamic data (e.g., record field values, system date/time, user inputs) to make workflows more flexible and intelligent.

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2. Business Node Configuration

• Task Node: Requires manual action by employees when the process reaches this node.
• Approval Node: Similar to an approval flow node. Requires approver consent to proceed; if rejected, the process returns to a designated node.
• Countersign Node: Requires unanimous approval from all designated approvers before progressing.
• Application Node: Triggers actions like Work Order assignment, service evaluation, Fieldwork planning, or external enterprise processes (commonly used for after-sales services).
• Automation Node: Executes predefined actions automatically (e.g., updating a field or locking data).
• Wait Node: Pauses the process for a set duration (conditional or time-based) before auto-completing the task.
• Parallel Tasks: Executes multiple tasks simultaneously within a workflow; all must complete before progressing to the next node.