1. Access

Admin Console - Custom Development Platform - Translation Workbench

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2. Translation Languages and Scope

• Available languages: Languages enabled for the current tenant
• Translators: No specific translator required; users with Translation Workbench permissions can perform translations
• Import/export: Only supports importing/exporting existing system terms for updates or display
• Display logic: User-created content won’t automatically receive translated values. Untranslated terms will display the original content (Default Value) when switching languages
• Effective time: Translations take effect system-wide within 10-20 minutes after synchronization

3. Workbench Operations

The Translation Workbench supports importing, exporting, pulling terms, staging modifications, and synchronizing translations for efficient localization.

3.1 Import

1. Enables bulk translation by importing translation files for a specific language.
2. Only one language can be imported at a time. Upload or drag the file into the designated area to begin.
3. For best results, export existing data first, edit it, then reimport for batch translation.

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3.2 Export

1. Export translation data for a single language with three options: filtered terms, all untranslated terms, or all terms.
2. Globally searched results cannot be exported. Only data filtered by [Data Type] can be exported.

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3.3 Pull Terms

New terms sync automatically to global translations at midnight daily. Use [Pull Terms] to manually sync specific data types.

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3.4 Stage

Modify translations and click [Stage] to save temporarily. [Synced] status remains “No” until synchronized for frontend display.

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3.5 Synchronize

Click [Sync] to apply all staged changes. Updates complete within 10-20 minutes. Refresh the page to verify results.

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4. Auto-Translation

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4.1 Features

1. Enabling [Auto-Translation] translates all untranslated terms for the tenant’s enabled languages.
2. The system processes translations automatically at midnight daily.
3. Completion time varies by term volume. For urgent needs, perform manual translations.

4.2 Notes

1. Adding a new language after enabling auto-translation will automatically translate existing data without reactivation.
2. Failed tasks (e.g., due to network issues or timeouts) retry automatically.

5. Global Search

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5.1 Features

1. Enter keywords in the global search bar and click search.
2. Searchable fields: Name, Translated Name, and Key content.

5.2 Notes

1. Searches respect the selected language. Filters don’t apply during global searches.
2. Supports fuzzy matching for Name/Translated Name and exact matching for Key.
3. New terms may not appear until midnight auto-sync or manual [Pull Terms]. Data type filters and import/export reflect latest terms immediately.
4. Import/export functions are disabled after global searches.

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Illustration: Import/export disabled after global search

6. Quick Translation

6.1 Features

1. Provides in-context translation shortcuts across the Admin Console.
2. Available languages match the user’s enabled languages.

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Quick translation access

6.2 Supported Areas

6.2.1 Field Names

Translate field names when creating/editing fields in object field lists.

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Field name quick translation

6.2.2 Layout Names

Translate layout names for detail pages, create/edit pages, list pages, workflow pages, and task lists/details.

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Layout name quick translation

6.2.3 Field Group Names

Translate field group names in object layouts.

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Field group quick translation

6.2.4 Record Type Names

Translate Record Type names in business rules.

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Record Type quick translation

6.3 Configuration

6.3.1 Default Value

The [Name] field and [Default Display Value] in quick translation show identical content (default value). Admin edits display default values, not translations.

6.3.2 Translated Value

Language-specific fields (e.g., [English], [Simplified Chinese]) contain translated values visible to end-users in their language environment.
Note: Modify translated values—not default values—to change what users see.

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6.4 Notes

1. Enabling translation auto-populates blank language fields with system-generated translations. Verify accuracy.
2. Terms cannot be cleared directly—emptied fields retain original content after sync.
3. Special case: Default views for [List Pages] and [Task Lists/Details] display translated names based on user language. Subsequent edits follow Section 6.3 rules.

6.5 FAQ

Q: Why don’t layout name changes take effect?
A: Default layouts have preset translations. Modify the target language’s translation value (via the globe icon), not the default value.

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Editing layout names