Product Overview

The Multilingual feature is designed to provide enterprises with centralized management of language activation and product interface translations, meeting the global business demands for multilingual support. This feature enables businesses to effortlessly configure and manage multiple languages, ensuring accurate translations and consistency across product interfaces and content, thereby enhancing user experience and corporate branding.

1. Multilingual Support

1.1 Supported Languages

Currently supports 21 languages, including: Chinese (Simplified), English, Chinese (Traditional), Japanese, Korean, Indonesian, Portuguese, French, German, Spanish, Thai, Russian, Italian, Vietnamese, Dutch, Urdu, Kazakh, Swahili, Portuguese (Brazil), Turkish, and Polish.

1.2 Personal Language Settings

Users can select their preferred interface language, ensuring menus, labels, buttons, and other UI elements display in their familiar language.

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1.3 Admin Language Settings

Admins can configure the default language via the Admin Console.

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1.4 Configuring Multilingual Support

The Translation Workbench allows admins to translate custom system elements into target languages. It supports bulk import/export, global search, filtering untranslated terms, and AI-powered auto-translation.

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Translation Workbench interface in Admin Console

1.5 Multilingual Data

Users can input and display multilingual data for both standard and custom objects (e.g., company names, Dept./employee names, Products). Features include AI-powered translation, editing, display customization, import/export, filtering, and search.
For example, when creating an Opportunity, users can edit the Opportunity Name field for different languages or use AI auto-translation.

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Editing multilingual Opportunity Name

2. Multi-Region Support

2.1 Personal Region Settings

Users can select their region under Profile Settings > Language & Timezone Settings, ensuring system displays align with local conventions.

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Region selection in Profile Settings

2.2 Tenant Region Settings

Admins can set a tenant-wide default region, which applies to all subordinate users.

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Default region configuration in Admin Console

2.3 Region-Specific Adaptations

• Date/Time Formats: Displays region-appropriate formats (e.g., MM/DD/YYYY for U.S., DD/MM/YYYY for Europe).
• Number/Currency Formats: Adjusts decimal separators, thousand delimiters, and currency symbol placement.

3. Multi-Timezone Support

3.1 Personal Timezone Settings

Users can set their local timezone for timestamp displays. Supports daylight saving time and automatic sync with device (PC/mobile) timezones.

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Timezone selection in Profile Settings

3.2 Tenant Timezone Settings

System-wide timezone configuration for unified reporting and functionality.

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Timezone setup in Admin Console

4. Multi-Currency Support

4.1 Currency Configuration

• Multi-Currency Support: Use multiple currencies within an organization. Users set a default currency while records can store/display values in other currencies.
• Base Currency/Original Currency: Amount fields can display values in either the Original Currency or Base Currency, with conversion values shown.

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Currency selection in Profile Settings

4.2 Currency Management

• Currency Management: Admins can add currencies, configure Codes, prefixes/suffixes, and display styles.
• Exchange Rate Management: Set/update exchange rates, view historical rates, with automatic currency conversion.

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Currency management in Admin Console

5. Country/Region Support

5.1 Country/Region Data

Preloaded with 300+ countries/regions. Supports custom translations and bulk import/export.

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Country/region management in Admin Console

5.2 Prebuilt Region Components

Ready-to-use geolocation components with international map support and auto-fill functionality.

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