Published at: 2025-10-30

Multi-Currency FAQ


1. Why does the Amount field on the “Payment Collection Detail” record show CNY when its default value equals the Sales Order Amount (which displays USD)?

Known system logic: 1. When a default value is inserted via a formula, the system carries back only the numeric value; it does not carry back the currency unit. 2. The currency shown for a record is determined solely by the currency configured on that object.

Therefore: if the Payment Collection Detail object is configured with currency = CNY (Renminbi) while the Sales Order object is configured with currency = USD, the Amount on the Payment Collection Detail will display in CNY even though its default numeric value was taken from the Sales Order Amount (which displays USD).

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