Published at: 2025-10-30

Multi-Currency Overview


For enterprises with international business scenarios, such as those with branches or agents in different countries, it may be necessary to use different transaction currencies for business operations.

ShareCRM supports multi-currency functionality, enabling businesses to flexibly handle different transaction currencies across various countries. By configuring currency fields in the system, you can set specific currencies for each branch or agent.

This design allows businesses to freely select different transaction currencies for their business processes in different countries, meeting local requirements and regulations. You can assign appropriate currencies based on different branches, agents, or transaction scenarios to ensure smooth and accurate business operations.

1. Multi-Currency Feature Overview

Feature Description
Enterprise Currency Management 1. In the currency management interface, when a company first enables the multi-currency feature, an administrator must activate it. This step requires setting the company’s Base Currency to ensure proper multi-currency functionality.
2. After enabling the feature, administrators can add any required currencies in the currency management interface. The system provides 99 default currencies for selection, offering a wide range of options. For maintained currencies, administrators can perform actions such as enabling, disabling, or deleting them. This flexible management approach allows businesses to efficiently adjust currencies based on operational needs.  
Enterprise Exchange Rate Maintenance Administrators can define exchange rates between newly added currencies and the Base Currency, as well as between any two currencies.
Layout Field Configuration After enabling multi-currency, the system automatically adds four preset fields (currency and exchange rate fields) to all objects. By default, these fields are not displayed in object layouts. Users can configure these fields to appear in create/edit layouts or detail pages.

2. Key Terms

  • Base Currency: The company’s national currency, used for financial accounting. It can only be set once and cannot be modified afterward. Only one Base Currency is allowed per tenant.
  • Original Currency: The transaction currency used in international business. The currency selected for an object’s data is the Original Currency, and different objects can use different Original Currency values.
  • Base Currency = Original Currency × Exchange Rate.

Note: The multi-currency feature requires a separate purchase to use.

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