Published at: 2025-10-30
Multi-Currency Overview
For companies operating internationally with branches or agents in different countries, transactions may need to be conducted in different currencies.
ShareCRM supports multicurrency to help businesses handle transactions across countries. By configuring currency fields in the system, you can assign a specific currency to each branch or agent.
This design lets teams choose the appropriate transaction currency for local Business Processes, meeting local requirements and regulations. Set currencies per branch, agent, or transaction scenario to ensure smooth and accurate operations.
1. Multicurrency Overview
| Feature | Description |
|---|---|
| Enterprise Currency Management | 1. When enabling multicurrency for the first time, an administrator must activate the feature and set the company’s Base Currency to ensure correct multicurrency operation. 2. After enabling multicurrency, administrators can add the currencies the company needs in the Currency Management interface. The system provides 99 preset currencies by default. For maintained currencies, administrators can enable, disable, or delete them. This flexible management enables efficient adjustments according to business needs. |
| Enterprise Exchange Rate Maintenance | Administrators can maintain exchange rates between any added currency and the Base Currency, as well as exchange rates between arbitrary currencies. |
| Layout Field Configuration | After enabling multicurrency, the system adds four preset fields to all objects, including currency and exchange rate fields. These fields are not shown on object layouts by default. Users can add the currency and exchange rate fields to Create/Edit layouts and Detail Page layouts. |
2. Definitions
- Base Currency: The company’s accounting currency. It can only be set once and cannot be modified afterward. Only one Base Currency is supported per tenant.
- Original Currency: The transaction currency used for international business. The currency selected on an object’s record is the Original Currency; different records may use different Original Currencies.
- Conversion formula: Base Currency = Original Currency * Exchange Rate
Note: Multicurrency is available as a paid add-on.