Implementation Guide Scenario Simulation - Equipment Maintenance Process

Taking the equipment maintenance scenario in the manufacturing industry as an example

Company: XXX Equipment Manufacturer

Service Scenario: On-site installation and equipment maintenance for industries requiring professional field services, with integrated management of service engineers and post-service follow-ups.

Key Roles: After-sales Supervisor, Customer Service Representative, Dispatcher, Service Engineer, Work Order Auditor.

Process Simulation:

picture coming soon:

picture coming soon: