Published at: 2025-10-31

Expense Settlement


Fees Settlement helps companies reconcile and process costs incurred during service management.
Work Order Fee Sync
  • Use Work Order fee sync rules to automatically add related fees into a Work Order when creating related business records. For example, when adding a “Parts consumption detail,” the system automatically creates a Work Order fee record of type “Work Order Parts.”
Automatic Settlement
  • Settlement target — Role: Select a fixed settlement Role within the company. On the settlement date, the system dynamically generates settlement statements for the current users assigned to that Role.
  • Settlement target — Employee: Select a fixed settlement employee account within the company.
  • Settlement target — Service Implementer: Select a specific partner company as the settlement target.
  • Settlement cycle — Fixed monthly date: Choose a date on the calendar to generate settlement statements monthly on that date.
  • Settlement cycle — Fixed interval: Specify a fixed interval (for example, every 7 days starting from a given date). This is ideal for daily or weekly settlement scenarios.
  • You can choose either a fixed monthly date or a fixed interval to schedule recurring generation of settlement statements.
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Timeout Completion of Settlement
  • After a Fees Settlement record is created, you must change its Settlement Status to complete the settlement. The system provides a lightweight completion workflow. A settlement can be completed manually only, or you can set a timeout for automatic completion: after the specified number of days from creation, the system automatically marks the settlement as Completed.
  • Manual-only completion: Users must open the Fees Settlement detail page and click the “Complete Settlement” button to finalize.
  • Allow timeout auto-completion: Specify a number of days; after N days from creation, the system automatically updates the Fees Settlement Status to Completed.
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Settlement Role Assignment
  • Assign employee accounts that need permission to “Complete Settlement” to the “Settlement Work Order” Role. Members of that Role will have the “Complete Settlement” permission.
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