Service Items

Standardized Work Order service content for enterprises, specifically designed for after-sales operations, detailing service items, descriptions, and pricing. Examples include “10KV switchgear interval debugging, one-time, $150” and “Routine cleaning and maintenance, one-time, $45.”

1. Service Item Maintenance

Used for maintaining standardized service item master data.

Step 1: On the “Service Items” page, click the “New” button.
Step 2: Enter the required details in the pop-up window to complete the creation.

• Associating Equipment Products
  If a service item is exclusive to a specific product or product category (e.g., a service item only applicable to a certain engine model), associate it with the relevant equipment product here. This ensures the service item is exclusively available for that equipment when creating Work Orders.

• Exclusive Service Items
  For service items restricted to specific products (e.g., engine model-specific services), associate them with the corresponding equipment product. This enables exclusive referencing of these items in actual Work Orders.

2. Work Order Service Items

Used to record and describe the services performed during Work Order processing, serving as a basis for future settlements.

How to Add Work Order Service Items?
Step 1: Open a Work Order details page and navigate to the “Service Items” tab.
Step 2: Click the “New” button and create the item in the pop-up window, as shown below:

picture coming soon: