Service Provider Work Order Management

1. Expose the Work Order object in the Interconnection app

• First, publish the Work Order object in the Interconnection app you will expose.
• Service Provider Interconnection app object settings: In Interconnection > Business Objects, ensure the Work Order object is added (used together with Service Provider Roles and permission settings).

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1. Configure entry points in each Service Provider channel portal

• Configure a Service Provider Work Order menu entry in the WeChat Official Account.

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• Add a Work Order menu entry in the channel portal.

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1. WeChat Official Account and web portal — Work Order list examples

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