Published at: 2025-10-31

Asset Management Business Scenario Overview


  1. Sold Equipment Management: In industries such as capital equipment manufacturing, healthcare devices, and home improvement, manufacturers or Distributors provide after-sales services for sold Products focused on equipment installation, repair, and maintenance.

  2. Demo Unit Management: Demo units displayed in showrooms or Stores by manufacturers in equipment or electronics industries are company-owned assets used to support sales. Typical scenarios include listing/unlisting, transfers, loans and returns, and conversion to sale.

  3. Promotional Equipment Management: In FMCG, durable goods, and healthcare sectors, companies place Promotional equipment in Stores or hospitals to support sales of displayed beverages, reagents, or consumables. Common workflows include deployment/collection, installation/removal/replacement, Store Inventory Check, refurbishment in warehouse, Store inspections, and Fault reporting. This scenario is often referred to as Store Asset Management in FMCG/durable goods.

  4. Rented Equipment Management: In rental-first businesses, companies lease equipment to customers and must ensure ongoing reliability to sustain rental revenue. Services typically include replacements, send-for-repair, inspection, on-site repair, preventive maintenance, and remote start/stop.

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Equipment / Asset records capture the core profile of Products you sell or deploy, including equipment name, Equipment SN, technical specifications, purchase date, deployed Account, location, and service history.

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Around the Equipment / Asset ledger, you can implement Equipment-centric business scenarios, such as:

  • Build parent-child equipment hierarchies (OBOM).
  • Transfer assets, manage loans/returns, and maintain a complete timeline history.
  • Allow Asset Managers, Service Engineers, Terminal users, and Distributors/Service Providers to scan codes to view Equipment profiles.
  • Configure asset labels (barcode/QR code) for scanning, Inventory Check, and Fault reporting.
  • Let Terminal users register Equipment under their name and submit Fault reports — requires Service Connector.
  • Enable manufacturers and Service Providers to deliver installation, site inspections, repairs, and Preventive Maintenance — requires Service Connector.
  • Let Service Engineers execute inspections, repairs, and maintenance via electronic Work Orders, consume spare parts, and log Faults — requires Service Connector.
  • Integrate Equipment IoT to visualize operational status and enable automated Fault alerts — available as a separate add-on.
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