Published at: 2025-10-30
Definition and Related Concepts of Multi-Dimensional Target Management
1. Multi-dimensional Target Management — Product Overview

2. SMART Target Management Methodology

- S - Specific
- M - Measurable
- A - Attainable
- R - Relevant
- T - Time-bound
3. ShareCRM Target Management Process
- Configure target rules: Define assessment dimensions (Dept./User, Account, Products, Partners), assessment metrics, fiscal year, and evaluation period. These settings map to S, R, and T in the SMART methodology.
- Set target values: Define realistic, achievable target values corresponding to A in the SMART methodology.
- Analyze completion: Configure Charts as needed to measure target attainment, corresponding to M in the SMART methodology.
4. System Usage Workflow
After the company finalizes its target management strategy, follow these steps in the system:
- CRM administrators create a new target rule under Admin > Business Rules Management > Target Rules. Specify target subjects, assessment dimensions, metrics, fiscal year, evaluation period, and scope. Once finalized, enable the target rule. See: https://help.fxiaoke.com/5df3/c2dc/a85a (Configure Multi-dimensional Target Rules)
- Users set target values under the Targets menu. Individuals may set their own targets, or Target Administrators can set them centrally. Note: Disabled rules are not visible here. See: http://help.fxiaoke.com/2615/5df2/dbc4/833a (Set Multi-dimensional Target Values)
- Users analyze progress on the preconfigured Target Completion Dashboard. See: https://help.fxiaoke.com/5df3/c2dc/9f09 (Multi-dimensional Target Completion Analysis)
- For typical multi-dimensional target management scenarios, see: https://help.fxiaoke.com/5df3/c2dc/7f58 (Multi-dimensional Target Management Cases)