1. Access to third-party accounts
The products and services of Funshare Payment are supported by technical services provided by third-party payment companies. Enterprises can access WeChat payment merchants and Alipay corporate accounts in the Funshare Enterprise Wallet.
- After accessing Alipay or WeChat payment, both the QR code collection and Dianhutong application can use Alipay payment or WeChat payment.
- After accessing Alipay, the payment made by the payer through Alipay will be credited to the corresponding Alipay business account. Please log in to the Alipay account to withdraw cash to the bank card. The transaction fee is charged by the Alipay platform to the payee.
- After accessing WeChat Pay, the payment made by the payer through WeChat Payment will be credited to the account of the corresponding WeChat Pay merchant. Please log in to the WeChat Pay merchant platform to withdraw cash to the bank card. The transaction fee will be charged by the WeChat Pay platform to the payee.
- If Alipay payment and WeChat payment are not opened or closed, it will affect the company's scanning code collection business and ordering business.
WeChat Pay: Description of business categories and service fee rates: https://kf.qq.com/faq/140225MveaUz1501077rEfqI.html Withdrawal to bank card fee: https://kf.qq.com/faq/140225MveaUz1504092YFjeM.html
Alipay: Description of business categories and handling fees: https://cshall.alipay.com/enterprise/ knowledgeDetail.htm?knowledgeId=201602188869
Cash withdrawal bank card fee: https://cshall.alipay.com/enterprise/knowledgeDetail.htm?knowledgeId=484530
1.1 Operation guide for accessing Alipay
Material preparation: Alipay account of the enterprise that has been verified by real name
The access process is as follows:
1.1.1 Apply for access to Alipay entrance and scan code authorization
Please click [Access Now] in "Enterprise Wallet->Account Overview->Third-Party Account->Alipay"; after entering, you will be redirected to the Alipay-Open Platform, please use the Alipay account that needs to be accessed (apply for Enterprise Alipay in the name of the enterprise) account, and must pass the Alipay enterprise real-name authentication) scan code authorization authentication.
1.1.2 Sign Alipay face-to-face payment products
After the Alipay authorization is successful, please sign the Alipay face-to-face payment and other products, and the collection and ordering business can normally use Alipay payment. If you have signed the contract, just wait for the review; if you have not signed the contract, please sign the contract on the Alipay (Ant Enter) platform. If it is a personal account, you need to prepare the business license, the front and back of the legal person/handling ID card and other materials when signing the contract.
Go to Alipay: https://b.alipay.com/index2.htm
1.1.3 Waiting for review
After signing the contract, please wait patiently until the data is reviewed and processed.
1.1.4 Successfully access Alipay
After the submission of the signing application is successfully reviewed, the Alipay account is successfully connected, and the enterprise wallet - Alipay shows that the connection is successful.
Important Reminder: In order to avoid the error in Alipay account access affecting your normal payment or even causing unnecessary losses. After setting up the Alipay account, please use the QR code to receive payment or the OrderPay app to submit a small order and pay with Alipay. After the payment is successful, please log in to the Alipay account to check the arrival status; and please settle the cash withdrawal directly on the Alipay account.
1.2 Guidelines for Accessing WeChat Payment
Material preparation: business information, merchant information and materials (enterprise business license, front and back of legal person/handler ID card), bank account (settlement account) data
The access process is as follows:
1.2.1 Apply for access to WeChat Pay and submit application materials
Please go to "Enterprise Wallet->Account Overview->Third-Party Account->WeChat Payment" and click [Access Now] to enter, and submit the following information;
- Business information
- Merchant information and materials (business license, front and back of legal person/handler’s ID card)
- Bank account (settlement account) information
1.2.2 Data review
After submitting the information, please wait for the WeChat payment merchant platform to review. If you have any questions, please contact the product manager of Funshare Payment.
1.2.3 Receive account opening email or WeChat notification to complete account verification and sign the agreement online
After the WeChat payment merchant platform has passed the verification of the information, you will receive an account verification and agreement signing reminder on the contact email or WeChat notification. Please follow the steps to complete "Binding WeChat - Account Verification - Agreement Signing" , which successfully accesses the WeChat payment merchant.
1.2.4 Successfully connected to WeChat Pay
After accessing the WeChat payment account, the enterprise wallet-WeChat payment account shows that it has been connected; the payment made by the payer through WeChat payment will be credited to the corresponding WeChat payment merchant account, please log in to the WeChat payment account platform to withdraw cash to the bank card, and the transaction fee is set by The WeChat payment platform charges the payee.
Important Reminder: In order to avoid your normal payment collection or even unnecessary losses caused by the wrong connection of your WeChat Pay account. After setting up the WeChat payment account, please use the QR code to receive payment or the OrderPay app to submit a small order and use WeChat to pay. After the payment is successful, please log in to the WeChat payment merchant platform to check the account status; and please settle and withdraw cash directly on the WeChat merchant platform.
2. Account Management
In order to meet the needs of group companies with multiple subsidiaries for receiving and entering accounts, the enterprise wallet supports multi-account management. In [Account Management] > [Add Sub-Account], you can add multiple branch (subsidiary) accounts, up to 15. In the main account, you can click [Switch Account] to enter a different account.
When the enterprise collects money, after selecting a different account for the account of the funds, the money will enter the corresponding account, and the sub-account funds are managed independently, and the bills and the connected third-party payment accounts are independent of each other.
3. Transaction bill
Transaction bill management functions include detailed query, query result download and other functions.
- The detailed query mainly supports users to pass the time range (supports the quick setting of common daily clearing such as the last seven days, the last month, the last three months, and the last year, and also supports custom time ranges), account classification, accounting type, etc. Combined query of conditions.
- Get the query results according to the set query conditions. If there is no matching record, it will prompt "No record". At this time, please change the conditions and search again.
- The detailed information is displayed in pages, and XX pages are displayed by default, arranged in reverse chronological order, with the most recent details at the front.
- Financial personnel can use the bill download function to download the detailed information obtained according to the query conditions, and use the data to complete financial accounting.
4. Transaction summary
The monthly summary module mainly displays the monthly income and expenditure summary information (amount and transaction number) of the enterprise's current account.
- The income category includes top-up/transfer, payment entry, order entry, refund, etc.; expenditure includes cash withdrawal/transfer, corporate red envelopes, attendance red envelopes, consumption, handling fees, etc.
- By default, the monthly summary information of the current enterprise account is displayed. Click [Expand] to expand the classification information.
- In addition, the monthly summary information provides a download operation, and the statement in excel format can be downloaded. The monthly summary information generally displays the summary information of the previous settlement month.
The daily summary function is similar to the monthly summary function, except that the statistical time dimension is one day, and the daily summary information generally displays the summary information of the previous settlement day (T-1).
5. Refunds for Alipay and WeChat Pay
Fenxiang Wallet does not support direct refunds. If you need a refund, please log in to the WeChat payment merchant/Alipay account to refund
Note: Please find the corresponding transaction order in the enterprise wallet->transaction bill, and copy the [transaction order number]; or copy the [merchant order number] in CRM.
5.1 WeChat Pay Refund
- WeChat payment refund path: log in to the WeChat payment merchant platform https://pay.weixin.qq.com , enter the transaction Center -> Refund Management -> Apply for Refund, paste the merchant order number, click [Apply for Refund], and enter the refund amount to complete the WeChat payment refund.
5.2 Payment package payment refund
- Alipay refund path: log in to the Alipay merchant account, go to the reconciliation center->transaction order->sell transaction, paste the merchant order number, and click refund.
