At present, E-Order supports online customer service, and you can add the [Online Customer Service] component in the upstream view as needed to provide channel providers with a window for online consultation with manufacturers:
Web Effects: the upper right corner of the homepage, customer service
Mobile Terminal Effects: Personal Center > Contact Customer Service
The capacity of consulting customer service by order or product is planning, the reference results are as follows, so please wait:
Upstream manufacturers can use online customer service and customer service workbench to uniformly manage customer service resources, dialogue windows, etc., please refer to the full product manual of customer service workbench: Customer Service Workbench Product Manual
