Published at: 2025-10-31

Product Sales Information Maintenance


1. Product / Item Maintenance

1.1. SKU Mode

After a new company is enabled, the Products object is enabled by default. Because a storefront requires rich product presentation — images, rich text descriptions, and product Attributes — populate the Products fields as fully as possible, including product Images, product Category, and detailed rich-text descriptions.

As the basic product data for the storefront and to provide distributors, agents, and customers with a smooth ShareOrder experience, maintain the following information:

  • Images: ShareOrder aims to deliver a B2C ordering experience similar to JD or Taobao, so maintaining Images is mandatory.
  • Product Category: Avoid deep category hierarchies. For FMCG, apparel, appliances, etc., keep category depth to two levels or less.
  • Rich-text details: Provide a product detail page with rich text and images so Distributors can quickly understand product features.
  • Price: The product’s base Price, which Distributors can reference. Maintain as needed. If you do not maintain it, downstream users will only see the Price List pricing.
  • Barcode: With Barcode populated, users can scan to order directly in ShareOrder.
  • Safety Stock: When Inventory Management is enabled, a Safety Stock field is available. If stock falls below Safety Stock, the Inventory Manager receives an alert.

Manual reference: https://www.fxiaoke.com/mob/guide/crmdoc/src/5-7产品.html

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For sensitive product fields such as purchase cost or original price that you do not want Distributors to see, restrict their visibility for Distributor roles.

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1.2. SPU Mode

For customers in FMCG or durable-goods industries that require multi-specification products, enable the Items (product bundle) object. Menu path: [Admin] - [CRM Platform Management] - [Business Rule Management] - [Product / Item Configuration]

The core of the Items object is multi-specification support: maintain the multi-spec records and also maintain Item Images, Item Category, and rich-text Item details.

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Note: - If multi-unit support is required, enable multi-unit capability as well — see the related Videos for instructions. - If batch or serial-number tracking is required, enable batch & serial number management — see the related Videos for instructions.

2. Image Management

For customers with large SKU/SPU volumes—especially FMCG—ShareOrder provides bulk add/update capabilities for product/item Images to improve SPU/SKU operational efficiency.

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Use this feature to bulk-manage, upload, and update product/item Images, including uploading Images to the Cloud Drive, deleting or adding Images for the current product/item, and syncing an SPU’s Images down to its SKUs:

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Caption: Click Add Products to select the products you want to update in bulk; click Add Images to choose Images from the Cloud Drive

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3. Tag Management

When ShareOrder is enabled, a Tags field is added to the Product / Item object. Select Tags as needed. Manage Tags in the admin backend, including edit, add, and disable operations.

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You can use Tags to drive storefront displays.

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Caption: Mobile portal settings example

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Caption: Web portal settings example

4. Storefront Categories

If the storefront-facing Categories differ from internal management Categories, enable Storefront Category capability.

1) Enable Storefront Categories 2) Link Product / Item records to Storefront Categories 3) On the storefront front end, filter product lists by Storefront Category

For details, see: https://help.fxiaoke.com/b2b6/de6c/8b20/d1cc/5555

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