New Releases Value Overview

Marketing Management

This Marketing Management module upgrade comprehensively enhances enterprise marketing automation capabilities. By introducing email marketing A/B testing, draft management, and end-to-end data tracking, it enables marketing teams to precisely optimize conversion rates. Integration with Twilio SendGrid ensures global email delivery. Restructured campaign data objectification supports flexible custom analytics. The WhatsApp-enabled SDR Agent serves as an AI-powered intelligent marketing assistant for global expansion, significantly improving lead nurturing efficiency and international market penetration capabilities.

Sales Management

This Sales Management module upgrade focuses on dual enhancement of intelligence and business agility. By introducing AI Agent capabilities such as Intelligence Assistant, Smart Price Comparison, and Multimodal Order Placement, it enables intelligent assistance throughout the sales process. Enhanced core functions including product configuration and attribute selection significantly improve quotation efficiency and configuration flexibility. Upgraded granular management of rebate policies and pricing strategies supports more complex business scenarios. New business flow encapsulation tools like contract renewal and multi-scenario revenue setup accelerate transaction closure. Enhanced mobile capabilities and intelligent meeting assistant comprehensively empower sales team collaboration, helping enterprises build efficient and intelligent sales operation systems.

Service Management

This Service Management module upgrade focuses on process intelligence and field service efficiency enhancement. It strengthens service quality control through intelligent conversation QA, optimizes standard operation workflows with flexible decoupling of check-in and action handling, supporting pre-validation, on-demand triggering, and precise task allocation in multi-user collaboration scenarios. The new Field Service Comprehensive Assistant Agent integrates multimodal interaction, intelligent route planning, and knowledge recommendation capabilities, significantly improving field engineer productivity. Combined with enhanced system implementation guidelines, it provides comprehensive support for enterprise service operation digital transformation.

Channel Management

This release focuses on enhancing end-to-end channel distribution efficiency through mobile portal expansion and visual exploded-view configuration to improve customer engagement; optimized ordering processes via sales multiplier and online customer service in Order System; batch account reconciliation creation for enhanced financial collaboration; intelligent FEFO (First Expired, First Out) batch management automating warehouse operations to reduce labor costs and error rates; strengthened compliance through medical device DMS authorization and agreement management. The comprehensive digital transformation spans marketing acquisition, order fulfillment, and financial settlement, empowering enterprises to build agile and efficient distribution networks.

Integration Platform

This integration platform release significantly enhances enterprise digital transformation capabilities. The Salesforce module migration guide provides customers with a clear upgrade path, reducing system evolution risks. The new Microsoft Entra ID connector strengthens identity authentication and access management, elevating security and compliance standards. The Lark multidimensional table integration connector bridges collaborative workflows with business data flows, enabling cross-system data synchronization. These updates empower enterprises to build a more open, secure, and efficient integration ecosystem, accelerating business process automation.

PaaS Platform

This PaaS platform update delivers dual enhancements in user experience and workflow automation. Features including optimized global search, intelligent data filtering, and batch tag management significantly improve data processing efficiency. Enterprise-grade workflow capabilities such as conditional approval nodes, cross-border email approval, and visual stage tracker enable flexible orchestration and efficient collaboration. The redesigned task center with mobile quick-processing creates a unified multi-channel task management experience. These improvements enhance platform configurability, intelligence, and cross-regional collaboration capabilities, accelerating enterprise digital transformation with greater efficiency.

Business Intelligence Platform

This upgrade of the Intelligent Analytics Platform comprehensively enhances data insight capabilities and collaboration efficiency. Report and chart functions are deeply optimized with custom subtotals, real-time querying, and multi-dimensional field support for flexible data presentation. Cross-tabulation and dashboard sharing mechanisms are refined with granular permission management and personalized filter configurations. Target management upgrades to multi-dimensional mode with workday-based subscription cycles. The innovative AI-powered data interpretation feature empowers enterprises to rapidly discover business insights, achieving a transformative leap from data visualization to intelligent decision-making.

External Platform

This External Platform module upgrade focuses on user experience optimization and refined data governance. By enhancing authorization conflict prompts, automating user activation status updates, and implementing intelligent unbinding mechanisms, it significantly improves multi-channel access convenience and security. The new auto-association feature for tenant contact persons strengthens cross-organizational collaboration efficiency, while the deactivated user filtering capability perfects external personnel lifecycle management, empowering enterprises to build a more efficient and controllable ecosystem collaboration framework.

FMCG Industry Solution

This release focuses on end-to-end operational efficiency enhancement for FMCG industry. Through intelligent capabilities including AI 4-in-1 verification, PDA barcode scanning, and multi-order caching, it significantly optimizes core business scenarios such as field visits, vehicle sales returns, and order processing. New features like real-time inventory inquiry, customizable field configuration, and multi-cycle performance incentives enable comprehensive digital transformation from store management to sales rep operations. Overall order processing efficiency improves by over 40%, empowering enterprises to build a more agile and precise FMCG distribution management system.