1. Examples of business usage scenarios
- In the FMCG industry, the invoice is first issued before the repayment is received, and the repayment will be based on the invoiced amount.
- In other industries, the payment is collected first, and then the invoice is issued, and the invoice is issued according to the amount of the payment.
2. Detailed introduction of billing application
2.1 Preset Scenario for Invoicing Application
- all:
- The person in charge is the current user or his subordinates
- or related team members include the current user or his subordinates
- Or the current user is responsible for the data of the department responsible for the approval of the billing application financial role (for example, user A has the role of "billing finance" and is responsible for approving the billing application records submitted by department B, then user A can view all the records that the person in charge belongs to department B billing application records).
- Or configure the "Data Sharing" rule of the billing application in the "Data Rights Management" to share the data of the person in charge or the department of the person in charge with the current employee or the department of the current employee or the user group of the current employee
- or "My department's" data.
- I am in charge of: the person in charge of the billing application is the current user
- I am involved in: The current user is included in the relevant team members
- My subordinate is in charge of: the person in charge of billing application is the current user's subordinate
- My Subordinates Participated in: The relevant team members include the user's subordinates
- Shared to me: Configure the "Data Sharing" rule of the billing application in the "Data Rights Management" to share the data of the person in charge or the department of the person in charge with the current employee or the department of the current employee or current employee's user group
- I am in charge of the department:
- The current user is the department head of the main department
- At the same time, the main department of the relevant team members in the record is this department.
- Remarks: Whether the responsible department includes all subordinate data is determined by "CRM Management-Rule Settings-Basic Settings-Superior Visible Data Scope".
Remarks:
- "CRM Admin" can view all data.
- All records whose status is "Obsolete" can only be seen by "CRM administrator", and other personnel are not visible.
2.2 Business operation of billing application
2.2.1 Create a new billing application
- How to create a new billing application
- manually created
- Entrance: [Billing application] list page
- Associated object [customer] details page - under [billing]
- Associated object [Sales Order] details page - under [Billing]
- Import, see Import for details
- manually created
- Business supplement when creating a billing application.
- Confirmation process: Since the billing application involves the company's finances, it needs to be approved and confirmed by relevant financial personnel. After creating a new billing application, the process will automatically flow to the person corresponding to the "Billing Finance" role for confirmation.
- The invoicing application supports filling in amount is a negative number. For an invoicing application with a negative amount, when the sales order counts the invoiced amount, it supports subtracting this part of the amount from the total invoiced amount
2.2.2 Billing Application Approval Process
- Business Description: Since the billing application involves the financial information of the enterprise, it needs to be approved and confirmed by relevant financial personnel.
- Approval Process Definition: The system presets that the creator of the billing application submits it to the billing financial confirmation.
- Approval Process Processing: After saving the newly created billing application, you can view the pending billing applications transferred to the "Billing Application Finance" in "CRM Reminder-Pending Confirmation Billing Application", click to process, or you can click "Billing Application" " list to open billing application details processing.
- Confirmation: The approval is passed and completed.
- Rejected: After rejection, mark the billing application status as "rejected", and you need to modify the billing application information and submit it again.
2.2.4 General business operations for billing application
- See Common List Operations for common operations on the list page
- Add sales records, see sales records for details
- Common business operations, including changing the person in charge, adding relevant team members, printing, importing, exporting, editing, voiding, deleting, etc., see Common business operations
- Business operations combined with collaborative office, including forwarding, scheduling, reminders, making phone calls, sending emails, etc., see Common business for details Action