Published at: 2026-10-12

Write off dealer expenses


Request write-off for a participating dealer and post it to the dealer account after approval.

Overview

Use Expense Write-off to write off prepaid expenses for a dealer participating in a campaign. After approval, the written-off amount is added to the campaign’s written-off expenses. You can post the expense to the dealer account when needed.

Before you start

❗
  • The current campaign type contains an Expense Write-off node.
  • A campaign application is available for write-off.
  • For automatic posting, automatic posting is enabled for the Expense Write-off node in the campaign type.

Procedure

Start a write-off

  1. In Campaign > Campaign Management > Campaign Audits, click Request Write-off. You can also go to Campaign Management > Expense Write-offs and click New. On mobile, open Expense Write-off from the Workstation home page.
  2. Select a campaign application.
  3. Enter the write-off request, such as the write-off period and amount requested for write-off.
  4. Submit. The record enters approval.
Write-off entry Expense Write-off list Expense Write-off list

Approve a write-off

  1. Open the Expense Write-off details. The approval process appears on the right.
  2. Review the write-off evidence associated with the record during the write-off period.
  3. Review Requested write-off amount (CNY) and enter the required Written-off amount (CNY).
  4. Click Approve or Reject.
Expense Write-off approval
📝
After Approve, the Write-off Result is approved, the amount takes effect, and it is added to the campaign’s written-off expenses. After Reject, the Write-off Result is rejected, the amount does not take effect, and it is not added to written-off expenses.

Edit after rejection

  1. Open the rejected Expense Write-off record.
  2. Modify the content.
  3. Submit again.
  4. The system starts the Expense Write-off approval process again.
⚠️
Approved records cannot be edited. Only rejected records can be edited.

Post the expense

Manual posting
  1. Open an approved Expense Write-off record.
  2. Run posting.
Automatic posting
When automatic posting is enabled for the Expense Write-off node, the system posts the expense automatically after approval.

Expected result

  • A new write-off record appears in the Expense Write-off list.
  • After approval, the amount is added to the campaign’s written-off expenses.
  • After rejection, the record can be edited and resubmitted.
  • After automatic or manual posting, the dealer’s account balance is updated.

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