1. The integrated platform reports an error
1.1 Error prompt for order synchronization: the field salesperson is required, what is the reason?
Go to the management background-system docking management-connector management-account binding, and check whether the salesperson selected for the order has not bound an account. If there is no binding, you can bind it by creating, importing, or binding an account
1.2 What does an order error mean? "CRM" uses business documents: sales order business operation-[reverse-sales order-JD31220320] conflict, please wait a while before using
This order was opened by other people in erp. In the management background - system docking management - data integration flow - order object - operation overview, find this order and re-synchronize it
1.3 An error is reported when synchronizing the order, prompting: the creation of the associated object BD_Customer.BillHead (customer) failed, id=10001.07.01.136. Source object: BD_Customer.BillHead (customer) has no relevant enabled policy, does not trigger dependent data synchronization
It is because the customer associated with the order has not been successfully synchronized. First find the customer associated with the order under the data integration flow-customer, synchronize the customer successfully, and then trigger the current error data to be synchronized by editing.
1.4 Invoice error: The delivery quantity of the invoice is greater than the quantity of the ordered product
The delivery quantity of the invoice exceeds the quantity of the order product. You can set the order to allow overdelivery under Management->Business Rule Management->Invoicing Management. and click Resync
1.5 What is the reason for this prompt when the order is synchronized: the order change order is not supported for the time being, if you want to use the order change function, please open the new change order of the sales order on k3cloud or turn on the direct editing switch of the sales order
The order change option set by Kingdee is set to enable order change order, which is currently not supported, and needs to be set to direct order change or enable new order change order. In parameter setting - sales management, select the corresponding organization, and set it under the order change option
1.6 The province selected by CRM is Hebei, and it becomes Anhui when it reaches OA
ID=12 means Anhui. The customer created this person from Hebei, but the customer also gave him id = 12 in OA. The oa regional database is a regional database, and there is a separate provincial database
1.7 CRM prompts erp synchronization error (as shown below)
It is because the contracted customer name does not meet the scope conditions
1.8 The sales order is synchronized with ERP-》CRM. The sales order in ERP is invalidated. In CRM, only the order details are successfully invalidated, but the sales order is not invalidated. What is the reason?
A data filter condition needs to be added. The error is reported because the recycle bin still has the sales order details, so it will report an error when uploading again
1.9 An error is reported when calling the ERP interface of the picking/borrowing application form: "Detailed information is required" for the entry entity
It is necessary to confirm that the detailed information under the object of the picking/borrowing application form has been filled in
1.10 For the filing application, the original person in charge resigned and the person in charge was changed. The newly changed information cannot be connected to LIMS, how to adjust it
Make a field change workflow to identify the person in charge of change synchronization, and then hang the previous function into it
