Email sending reputation is the reputation evaluation of the email by the ISP (Internet Service Provider) based on the sending history and multiple feedback indicators of the recipient.
Behaviors such as users opening, clicking, downloading, adding to recipients and other interactions with emails will have a positive impact on sending reputation, while negative user behaviors such as spam complaints, deletions, rejections, and adding to blocked list will have a negative impact on sending reputation.
1. What factors affect credibility?
1) The improvement of reputation is closely related to opening, clicking, and delivery. When these data are well fed back, the reputation will increase;
2) A decrease in reputation means that the quality of sending letters has deteriorated, and there are three main influencing factors:
- Spam Rate
- Subscription Cancellation Rate
- Invalid Address Mail Rate
2. How is reputation calculated?
The reputation is calculated in real time by the SendCloud system according to your sending situation;
3. Can the credibility be modified?
Reputation does not support modification;
4. Does reputation affect the available mail quota for the day?
The quality of the sending reputation will directly affect the available mail quota of the enterprise on the day:
5. What are the SendCloud email quota rules?
- Paid enterprise users, daily quota: 3000;
- For paid enterprise users with credit score above 90, daily quota: > 6000;
- Accounts who need to send a large amount can contact SendCloud customer service to adjust the quota;