Organization Structure Management

By managing the departmental organization structure in the CRM system, you can control how to access data and organize reports. For example, when viewing the data of subordinate departments, the approval flow needs to be approved by the head of the department, etc., all of which need to use the departmental organization structure.

1. Department Management

Administrators can manage departmental organizational structures in "System Management - Organization Structure Management - Departments & Employees".

  • Whole Group: It is the default top-level node of the department structure, representing the highest-level department. The department name can be modified.
  • Department: You can create new sub-departments under "All Group". The person in charge of the upper-level department can see all the data of the lower-level department.
  • Department Leader: Each department can be configured with a department leader, who has read and write permissions for the business data of the department.
  • Department Assistant: Each department can be configured with multiple department assistants, and the department assistants also have read and write permissions for the department's business data.
  • Department Work Observers: Except for the top-level department, each department can configure multiple work observers, and the work observers have the permission to view the work circle of the department.
  • "System Management - Organization Structure Management - Department Management" provides a non-hierarchical department list display mode, provides quick screening of departments and batch setting of department leaders and department assistants.

2. Multi-organization Management

For the complex organization structure management needs of medium and large enterprises, ShareCRM provides optional multi-organization structure functions. Organization represents a higher-level management structure above the departmental level, and can be used for branch companies, business divisions or factories of group enterprises. Administrators can enable the multi-organization function in "System Management - Enterprise Settings - Multi-Organization Settings".

  • After multi-organization is enabled, the default top-level group-wide department is automatically upgraded to an organization.
  • Data rights management also supports setting data rights by organization.
  • Sub-organizations or sub-departments can be created under the organization, but no organization can be created under the department.
  • No new personnel can be created under the organization, only the new personnel can be created under the department.
  • Once multi-organization is turned on, it cannot be turned off.
2023-02-27
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