Published at: 2026-09-17
delete-a-sandbox-environment
Deleting a sandbox releases test environments that are no longer used.
[!WARNING] Deleting a sandbox cannot be undone. Deletion limits and protection periods require manual review.
Before you begin
- You have sandbox management permission.
- Confirm that the sandbox no longer handles testing tasks.
- Confirm that the configuration in the sandbox has been published or is no longer needed.
- Confirm that the test data has been exported or is no longer needed.
Step 1: Open the Sandbox Management page
- In the admin backend, go to Environment Management > Sandbox Management.
- In the sandbox list, find the target sandbox.
Step 2: Check the sandbox status
- View the sandbox status.
- Confirm that no test or release tasks are running.
- Notify the related users.
Step 3: Delete the sandbox
- In the action area of the target sandbox, click Delete.
- In the confirmation dialog, read the deletion prompt.
- After confirmation, click OK.
Expected results and validation
After a successful deletion, the sandbox is removed from the list. Users can no longer log in to the sandbox.
Important limits
| Limit | Description |
|---|---|
| Deletion cannot be undone | The sandbox cannot be recovered after deletion |
| Development Sandbox protection period | The original manual states that it cannot be deleted within 24 hours of creation; requires manual review |
| Full Sandbox protection period | The original manual states that it cannot be deleted within 30 days of creation; requires manual review |
Before deleting a sandbox, confirm that the configuration, test data, and deployment validation records in the sandbox are no longer needed.