Published at: 2026-09-17
Multi-line text
Overview
The multi-line text field is designed for business scenarios that require longer text entry, such as remarks, handling opinions, and suggestions. When the business needs to collect text information that exceeds the single-line text limit, the multi-line text field is the preferred choice. If the text exceeds 2,000 characters, use a long text field instead.
Basic specifications
| Attribute | Description |
|---|---|
| Applicable scenario | Handling opinions, remarks, suggestions, etc. |
| Maximum characters | 2,000 characters |
Configuration highlights
- Default value: Enter text or use a formula to calculate the value.
- Placeholder text for empty value: Supported.
- Allow duplicates: Set to “Do not allow duplicates”.
- AI content generation: When enabled, AI can auto-generate text content.
Default values and required settings
Default value
Multi-line text fields support the following default value methods:
- Fixed text: Enter a text string as the default value.
- Formula: Use a formula to dynamically generate the default value, such as inserting global variables or system variables.
[!NOTE] The default value is auto-filled when creating a new record in the front end. Users can modify it after pre-filling. After modifying a default value formula, historical data is not recalculated.
Required configuration
- Field-level required: On the field configuration page, set “Required” to “Yes”. This applies across all scenarios (front-end entry and back-end import). Missing values prevent saving.
- Layout-level required: If the field is required only in specific business scenarios, set it as not required in the field properties. Then, in the specific page layout editor, check “Required”.
- Conditional required: If the required condition depends on the value of another field, configure validation rules.
Usage limitations
- Field values are limited to 2,000 characters.
- Rich text formatting is not supported. Use a rich text field if you need formatted content.