Published at: 2026-09-17
Brand customization reference
This reference summarizes branding capabilities and request methods.
Capabilities
| Capability | Request method | Source pricing note | Review status |
|---|---|---|---|
| Reduce branding in Chats lists | Multilingual terms | Free | Human confirmation required |
| Replace invitation text | Multilingual terms | Free | Human confirmation required |
| Reduce training assistant branding | Not Supported | Not specified | Human confirmation required |
| Reduce application-list branding | Product feature | Free | Human confirmation required |
| Hide the benefits-center entry in application lists | Not Supported because the entry was renamed | Free | Human confirmation required |
| Remove CRM letters from CRM lists | Multilingual terms | Free | Human confirmation required |
| App customization | Rollout request | CNY 30,000/year below flagship edition | Human confirmation required |
| Custom login domain | Product capability | Free | Human confirmation required |
| Custom Login Pages | Product capability | Free | Human confirmation required |
| Channel-specific domain | Product capability | Free | Human confirmation required |
| Channel Custom Login Pages | Product capability | Free | Human confirmation required |
| Custom primary domain | Separate purchase | CNY 5,000/year | Human confirmation required |
| Mobile Client startup image | Product capability | Free | Human confirmation required |
| Browser favicon and tab title | Requires an independent domain | No additional fee after purchase | Human confirmation required |
| Theme Color and Skin Color | Product capability | Free | Human confirmation required |
| Rename customer service | Special request | Free | Human confirmation required |
| Hide customer service | Special request | Free | Human confirmation required |
| Custom App logo | Rollout request and option purchase | CNY 60,000/year | Human confirmation required |
| Independent App package | Special project request | From CNY 300,000/year | Human confirmation required |
Recommendations
- Confirm whether visual color changes are sufficient.
- Determine whether the login page, domain, or App icon needs customization.
- Ask commercial or product teams to Confirm pricing, rollout, and special projects.
- Review compliance and Service effects before reducing vendor branding.
Related topics
- Configure Theme Color and Skin Color
- Configure App startup images
- Human review checklist