Published at: 2026-10-12

Ordering modes and scenarios

Review the rules, scope, and limits for ordering modes and scenarios.

Overview

Review the rules, scope, and limits for ordering modes and scenarios.

Quick reference

Item Description
Core rules Use this page to quickly check ordering modes and scenarios.
Usage boundary Conditions and limits are defined in the matching sections of this topic.

Rules

Multi-mode ordering

Mall mode (product -> add to cart -> cart checkout -> place order)

Mall mode is the standard Ordering Mode for FMCG ecommerce. It includes Home, Products, and Cart menus, and follows product selection -> add to cart -> cart checkout -> place order. Users open the mall menu, view Product Details, and add items to the cart from both the mall home page and the details page.
Mall mode configuration entry
alt text alt text 1. Web: In the web app view, add the Mall menu and add the Cart component in the toolbar.
NOTE: To remove mall mode, remove the matching configuration. Remove the cart and products together.
alt text - Web mall card mode result - Web mall list mode result
On the web Product Details page, users can browse the product introduction and rich-text details, and add the item to the cart.
alt text
  1. Mobile Client: Add Products and Cart to the bottom navigation. alt text
  • The mall supports recently ordered items, Promotion Item, Promotion Activity, new arrivals, and favorites:
alt text alt text To show more product list fields, go to Setup > Standard Object management > Mobile Client summary layout, and set fields such as Product Code, tags, notes, and brand.
Product cards on Home or in the mall also support configuration.
alt text #### Form mode (create an order directly)
Form mode is a fast Ordering Mode often used in manufacturing. Users create an order from the order list or details page. The submit page fills Account Name and the Default Shipping Address (Delivery Address). Users complete Basic Info, review the promoted amount, and submit.
alt text alt text Results
  1. Web result
NOTE: Downstream Order Product defaults to Add from product only. There is no Add from Price Book entry. Contact ShareCRM CASM if you need a limited rollout.
alt text
  1. Mobile Client result alt text alt text #### Category navigation mode
This is a core ecommerce Ordering Mode for FMCG, 3C, furniture, and electrical industries. The mobile mall uses category navigation so users can locate products, add them to the cart, and place orders from categories.
alt text Configuration entry
Mobile Client: Add Product categories to the bottom navigation.
alt text #### Quick order mode
Use this Ordering Mode for urgent orders and replenishment. Users skip cart checkout, browse products, and submit the order directly.
alt text 1. Mobile Client: Add Quick order to the bottom navigation.
alt text alt text 2. Web: Add the Quick order toolbar component.
alt text alt text alt text ## Usage boundary
  • Applicable scope: ShareOrder Professional Edition.
  • Edition check: Confirm the tenant edition and enabled capabilities first.
  • Permission: Entries are controlled by role and Data Permission.

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