Published at: 2026-10-12

Configure tenantless sign-in for the app


Before you begin

❗
  • Applicable scope: ShareOrder Professional Edition.
  • Role and permission: Use an admin account with ShareOrder management permission.
  • Prerequisites: Prepare test accounts, products, and price data.

Steps

ShareOrder tenantless App sign-in guide

Configure the Partner Portals mobile page template

Configure the mobile Partner Portals home template. Path: Setup > Partner Portals > Home Template > Partner Portals Page Customization (Mobile)
If the ShareOrder app is missing, add it to the home page.
alt text alt text #### Create an External account
Path: Order Management > Mall Settings > Ordering Accounts
Click Add Account in the upper right.
alt text Select the enterprise that needs an External account.
Select the contacts that need External accounts. You can set a password.

Sign in to the App (External Organizations show an External icon)

After you sign in with a mobile verification code or password, select the downstream External Organizations.
As shown: External Organizations on the right show an External icon.
Click the ShareOrder app on the home page to enter downstream:
Tenantless mobile ShareOrder app effect:
alt text ## Expected results
Use a test account to confirm the saved settings take effect on the related pages and records.

Undo or roll back

Return to the configuration entry, restore the previous switch, layout, or rule values, and re-verify with a test account.

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