Published at: 2026-09-17
Configure interconnected workflows and notifications
An upstream enterprise can configure external participants, step actions, and notifications in four types of interconnected processes.
Before you start
[!IMPORTANT] - Confirm that your account can configure approval workflows, business flows, stage progression, and workflows. - Confirm that Partner Connect, external roles, and the relevant business objects are configured.
Configure an interconnected approval workflow
- Create or edit an approval workflow.
- Enable interconnected approval.
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Select Interconnected Application > Partner Connect.
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At an approval step, select an external role or use an external owner or external user variable.
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For approved and rejected step actions, configure an external notification or APL function.
- Publish the approval workflow.
Configure an interconnected business flow
- Create or edit a business flow.
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Enable an interconnected step.
- Select an external role under users, departments, roles, or user groups.
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Alternatively, select an external owner or external user from a user field on a related object.
- Publish the business flow.
Configure interconnected stage progression
- Create or edit a stage progression process.
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Enable a Partner Connect interconnected step.
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Select external participants for stages that require partner involvement.
- Define the stage completion criteria and publish the process.
Configure an interconnected workflow
Add a post-action that sends an external notification or runs a custom function. Before publishing, test the notification recipient and trigger conditions with a partner role.
Expected result
When Partner Connect activity starts an interconnected process, upstream and downstream users receive the corresponding tasks or notifications.