Published at: 2026-10-15
Set Resource Permissions
- Open the space/folder; click Permissions.
- Add members/departments/roles; assign view/download/edit/manage.
Overview
Resource permissions decide who can access and manage a knowledge space or folder. In Knowledge Base 2.0, permission is granted at the space or folder level and takes effect immediately; backend role-based settings from the legacy version no longer apply.
Before you start
- You must be a knowledge maintainer or a space administrator to configure permissions.
- Permission changes affect visibility immediately, including search results and AI answers.
Set permissions for a space or folder
- Open the knowledge base homepage and enter the target space.
- Locate the space or folder you want to configure and open its permission settings.
- Choose one of the permission levels described below.
- Save the change. The new scope applies to all members immediately.
## Permission levels| Level | What members can do |
|---|---|
| Visible to all | Everyone in the enterprise can view the space or folder and its content. |
| Visible to specified members | Only the selected members, roles or departments can view the content. |
| Editable by specified members | The selected members can create and edit knowledge in the space or folder. |
| Managed by specified members | The selected members can manage the space or folder, including permissions and lifecycle operations. |
| Hidden | The space or folder is hidden from all members except administrators. |
Folder-level rules
- A folder inherits the permission of its parent space by default.
- You can grant a folder an independent permission scope that overrides the parent setting, which is useful for sensitive topics.
- Members who can access the parent space but not the folder cannot see or search the folder content.
Visibility rules for external users
- External visibility is controlled separately from internal visibility.
- By default external users cannot see internal knowledge; enabling external visibility exposes the space or folder to the specified external scope only.
Verification
- After changing permissions, verify from a different member account that the space or folder is visible or hidden as expected, and that search and AI answers respect the new scope.