Published at: 2026-10-15

Quick Start for Knowledge Maintainers

Create and publish your first online knowledge item.
Learning outcomes: create an online document in a folder, save and publish, check official status.

Prerequisites

❗
Edit permission on the target folder; folder already created.

Steps

  1. Click New (top-left).
  2. Under creation methods, select New Knowledge Item.
  3. On the edit page, enter title and body.
On the edit page, enter title and body
On the edit page, enter title and body
On the edit page, enter title and body
  1. Click Publish.
Click Publish
  1. Return to the folder list; confirm status is Published.
Return to the folder list; confirm status is Published
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