Published at: 2026-10-15
Knowledge Status and Service Scope Reference
| Status | Provides Service |
|---|---|
| Draft / Publishing / Publish Failed / Unpublished | No |
| Published (official, in validity) | Yes |
After first successful publish, knowledge serves; editing keeps official version live; new publish replaces it; unpublishing stops service.
Overview
Use this reference to quickly judge a knowledge status and its effect on viewing, search and AI usage.
Status table
| Status | Meaning | Serves users |
|---|---|---|
| Draft | Content is still being edited | No |
| Publishing | The system is processing the publish task | No |
| Published | The current official version is available | Yes |
| Publish failed | The new version failed to process | No for first publish; the old version keeps serving for update failures |
| Retired | Content was manually taken offline | No |
Core rules
- After the first successful publish, knowledge enters formal service.
- When published knowledge is edited again, the official version keeps serving.
- After a new version publishes successfully, it replaces the official version.
- After retirement, knowledge stops participating in normal viewing, search and AI usage.
Related topics
- Lifecycle Overview
- Publish Knowledge
- Retire and Delete Knowledge