Use Personal Knowledge Assistant

1. Create folders in your personal space; organize personal materials.
2. Create knowledge or upload files; publish what should be searchable.
3. Enter Ask AI / personal assistant; select your personal space as scope; ask questions.

Overview

Before you start

• Role permission: your account must have the personal space enabled and view permission for its knowledge.
• Version: use the current Knowledge Base 2.0 interface.
• Product condition: the available scope is controlled by the enterprise purchase, digital employee configuration and the current online entry.

Steps

1. Create folders in the personal space and organize personal materials by topic.
2. Create online documents, Q&A pairs, web knowledge, or upload local documents and folders.
3. Check the knowledge status; publish content that should be searchable or used by AI.
4. Enter the Ask AI or personal knowledge assistant entry.
5. Select the personal space, or the folders and knowledge within it, as the knowledge scope.
6. Ask a question and verify the answer basis through the referenced sources.

Permission and boundaries

• The personal space is for personal materials and is not automatically treated as official enterprise knowledge.
• When sharing personal knowledge, recipients still access it according to the current personal space sharing and resource permission rules.
• Personal experience that should become team-standard wording should be migrated or re-settled into an enterprise space, checked by the responsible person and published.
• The available scope of the personal knowledge assistant is controlled by the enterprise purchase, digital employee configuration and the current online entry.

Expected results and verification

1. Reopen the page with the current account.
2. Confirm answers only use the personal knowledge that the current account is allowed to access.

FAQ