Published at: 2026-10-12

Configure campaign nodes


Maintain process nodes that campaign types can reference.

Overview

Campaign nodes are the building blocks of campaign types. Campaign administrators can create custom nodes and manage the names and descriptions of preset nodes.

Before you start

❗
  • You have the Campaign Administrator role.
  • You can open the Campaign app.

Procedure

View the node list

  1. Go to Campaign > Activity Settings > Campaign Node Settings.
  2. View all preset campaign nodes.
  3. Filter by node name when needed.
Campaign node list

Create a custom node

  1. Click New Campaign Node.
  2. Enter the node details.
  3. Save.
Campaign node creation entry

Edit a node

  1. Click Edit in the node list.
  2. Modify fields allowed by the node status.
Node status Editable fields
Preset campaign node Node Name and Node Description only
Custom node not used by a campaign type All fields
Custom node used by a campaign type Node Name and Node Description only

Delete a node

  1. Click Delete in the node list.
  2. Confirm the deletion.
⚠️
Preset campaign nodes cannot be deleted and have no Delete entry. A custom node can be deleted while it is not used by a campaign type. A custom node cannot be deleted after it is used by a campaign type. The system displays: The node is already in use and cannot be deleted.

Verification

  1. Confirm that the new or updated node appears in the node list.
  2. Open the campaign type designer and confirm that the custom node can be added to a process.

Notes

  • Define nodes before combining them into campaign types.
  • Do not delete a custom node that is still used by a campaign type.

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