Published at: 2026-09-17

Use Amount-Based Rebate


Use Amount-Based Rebate on an order.

Overview

Amount-Based Rebate is used to offset an order. You enter an amount in the Customer Fund Account Component to use it.

Before you start

[!IMPORTANT] - The Customer Fund Account system is enabled, and account authorization and account validation rules are configured. - The rebate form has been posted to account. - The order has a Rebate Usage Rules available.

Use Amount-Based Rebate

  1. Show the Customer Fund Account Component on the order.
  2. In Current deduction, enter the amount you want to use.
    • Make sure the amount does not exceed the current order limit and the rebate form balance.
    • The value is applied automatically to rebate forms in Expiration date descending order.
Enter the current deduction amount on the order
  1. If you need to adjust line by line, click Adjust usage details.
    • On the details page, view and adjust the Rebate Usage Rules and rebate forms that can be used.
    • You can adjust the amount used from each rebate form.
Open usage details
Adjust rebate usage amount

What happens after usage

  • The system applies rebate forms automatically in Expiration date descending order.
  • Within the allowed rebate usage scope, the order writes back the usage result after you confirm the amount.
  • The related fields on the master-detail object are affected according to the Rebate Type.
  • The Amount Pending Collection equals the original Amount Pending Collection minus the rebate amount used.

Expected results and verification

  • The order shows the rebate amount used.
  • Rebate usage details show the matching rebate forms.
  • The Amount Pending Collection decreases accordingly.

FAQ

  • If the amount cannot be entered, check the rebate form balance and the order limit.
  • If the amount is not enough, check the rebate form balance, account balance, and whether The rebate form has been posted to account.

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