Published at: 2026-09-17
Publish and view announcements
Issue formal notices to all employees or designated areas, and track the status of announcements.
Before you begin
- This article only applies to the current object-based announcement.
- You need to be a Bulletin Administrator, System Administrator or CRM Administrator.
- The actual publishing permissions are subject to the organization role configuration.
The object-based announcement form provides Save as Draft. If this button is missing, confirm whether your organization is still using the legacy announcement entry point.
Publish announcement
- At the top of Feeds, click Announcements.
- Or click New Portal in the announcement bar on the right.
- Fill in the announcement content.
- Set the announcement start time and end time.
- Set the display scope.
- Select the scope of return receipt personnel as needed.
- Make announcements.
If the organization enables the phased-release feature Administrators can edit announcements, administrators can edit published announcements. Otherwise, hide, void, or republish an announcement as appropriate. Announcements currently do not support viewing a list of people who have or have not read them. When receipt confirmation is required, specify the receipt recipient scope when publishing the announcement.
After an organization activates the phased-release feature Collaborative Rich Text 2.0, the announcement text supports editing capabilities such as list, @person, picture, attachment, table, bold, and italics. The mobile client does not currently support emoticons, adding topics, and adding votes; the web client does not support batch downloading of attachments; tables in rich text do not currently support table templates and table query exports.
Both the web and mobile clients support publishing object-based announcements. The display scope defaults to the entire organization, and you can also select a specific scope according to business needs; the announcement will only be displayed on the bulletin board within the set display start and end times.
View announcement
- In the announcement bar on the right side of Feeds, open the target announcement.
- Check the announcement content, announcement time and related status.
After configuring the announcement component on the mobile CRM homepage, you can also view announcements during the display period on the CRM homepage. This component is used for mobile application views and is not equivalent to the bulletin board on the right side of feeds on the web client.
Canceled Announcement
CRM administrators can invalidate announcement data within the tenant in Feeds.
[!WARNING] Voiding will change the status of the announcement. Please confirm that the announcement no longer needs to be published before proceeding.