Published at: 2026-09-17
Create and manage personal CRM application views
Personal CRM application views apply only to your account.
Overview
When your administrator enables view personalization, you can create a personal view or copy an existing view. Use personal views to organize your menus, pages, and components.
Before you begin
[!IMPORTANT] - Permissions: You need access to the CRM application. - Configuration: Your administrator must enable employee view customization. - Scope: Personal views apply only to you.
Create a personal view
- Open the view switcher in the CRM application.

- Select New View.
- Enter a view name.
- Select a page layout.
- Configure menus and page components.
- Select Save.


Copy a view
- Open Manage Views in the CRM application.

- Locate the view that you want to copy.
- Select Copy and New.
- Change the view name and configuration.
- Select Save.

Manage personal views
- Open Manage Views in the CRM application.
- Locate a personal view.
- Edit or delete the view as needed.
- Save your changes.
Considerations
- If the administrator disables employee view customization, you can switch only among tenant-level views.
- Personal views do not affect other users.
- If New View is unavailable, ask your administrator to verify the setting.
Expected result
After saving, you can switch to the personal view and use its menus and pages in CRM.