Published at: 2026-10-12

Configure finished-goods and Parts mall zones


Follow these steps to separate finished-goods ordering from Parts ordering, then confirm the result.

Overview

This page describes the entry, sequence, and completion criteria for finished-goods and Parts mall zones.

Before you begin

❗
  • Applicable scope: ShareOrder Professional Edition.
  • Role and permission: Use an admin account with ShareOrder management permission.
  • Prerequisites: Prepare test accounts, products, and price data.

Steps

Parts mall configuration

Business scenario

Some manufacturing accounts, such as machinery and industrial equipment, sell both finished goods and Parts. Category dimensions, ordering experience, price control, and purchasing teams differ, so they want separate entries for complete-machine ordering and Parts ordering. The Parts mall shows only Parts-related content and categories.
On top of the existing B2B mall, ShareOrder provides a Parts mall that you can configure in ShareService to close the service loop.

Configuration guide

Business configuration
alt text In Setup Guide > Business Plugins, enable the Parts mall plugin. The system presets the Parts Mall External Apps. Features match ShareOrder, but admins can decorate and configure the mall independently, including home, navigation, and product range (for example, show only Parts categories and products). This supports separate finished-goods and Parts ordering.
Parts ordering
After you enable it, click Settings to configure the Parts mall, including mobile app views and role permission. Then use it like ShareOrder.
NOTE: The Parts mall supports only H5 or the ShareCRM App. There is no public Mini Program. Bind a WeChat Service Account or use the ShareCRM App.
alt text
Relate it in the service portal
alt text Besides using it independently, you can use the Parts mall with service business and configure Parts Mall on the service partner portal.
Web ordering
Assign the Parts mall External Apps to order clerks. Downstream users switch apps to order.
alt text alt text #### Other features
Select Parts from a complete machine
The Parts Mall External Apps add a Select Parts from Complete Machine component. After the admin configures it, dealers or end users click Select Parts from Complete Machine on the site to see a product explosion view. The explosion view shows part location, hierarchy, and relationships. Users click a part to locate matching Parts, reduce identification errors, and shorten selection time.
Admin:
App:
NOTE: This depends on switches. Enable CPQ configuration and turn on explosion-view quoting. You must first purchase the OCR Text Recognition Resource Pack - General Recognition (High-Precision Location) before you can enable product explosion view.
After you enable explosion view, click Configure Explosion View in the upper right of the sales BOM details page.
On the explosion-view configuration page, if OCR recognition quota is enough, the system recognizes part numbers. On the left sales BOM list, select the matching part number in Drawing Number to complete matching.

Expected results

Use a test account to confirm the saved settings take effect on the related pages and records.

Undo or roll back

Return to the configuration entry, restore the previous switch, layout, or rule values, and re-verify with a test account.

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