Published at: 2026-09-17

Data permission usage guide


Data Permission Usage Guide

Overview

The Data Range you see in BI charts is determined by your role’s data permission configuration. This guide helps you understand what each data permission scope means and avoid common misunderstandings.

Data Permission Scopes

Scope Data You Can See
Owned by Me Only data you own (such as accounts and opportunities you are responsible for)
Owned by My Subordinates Data owned by your subordinates
Owned by Departments I Manage Data belonging to departments you manage and their sub-departments
Shared With Me Data shared with you through permission sharing
All All of the above data

Common Misunderstandings

Misunderstanding 1: Related object data scope equals the core object’s

In a report, you can see data from other objects related to the core object. When you click to view a related object’s details, the related object’s own data permissions still apply.
For example: You have account view permission, so you can see opportunity amounts for those accounts in account analysis. When you click the opportunity amount details, you cannot view them if you have no data permission on the opportunity object.

Misunderstanding 2: Shared With Me in the personnel subject includes all sharing

The personnel subject’s Shared With Me scope counts only source-based sharing. Conditional sharing is not included. When a chart has multiple indicators, the shared scopes are intersected.

Misunderstanding 3: Seeing a chart means seeing all its data

Chart visibility is controlled by three stacked permission layers:
  1. Subject domain permissions: Determine whether you can see the subject domain.
  2. Chart-level permissions: Determine whether you can see the chart.
  3. Data permissions: Determine which data rows the chart displays.
Even when you can see a chart, the data it displays is still limited by your data permission Data Range.

Common Scenarios

Scenario 1: Cannot see data for certain accounts

Check your data permission Data Range. If it is set to Owned by Me, you only see accounts you own. To view other accounts, contact your admin to adjust the data permission Data Range or request data sharing.

Scenario 2: A chart displays ***** for a field

This means you do not have field permission for that field. Contact your admin to request field permission.
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