Published at: 2026-09-17
Configure whether to enforce the best price
Control whether the system automatically selects the best price by priority and whether users can manually switch price books.
Overview
This switch determines whether a business record must use the best price selected by the system when multiple price books match. It affects both automatic price retrieval and whether sales users can switch to another price book.
Before you start
[!IMPORTANT] - Permissions: You need price management configuration permissions. - Prerequisite: Multiple price books exist, with priorities or a defined match order. - Impact: The switch affects editability in the user interface and the strength of price policy enforcement.
Steps
- Go to Setup > Price Management Configuration.
- Find Enforce the Best Price by Price Book Priority.
- Turn the switch on or off according to enterprise control requirements.
- Save the configuration.
Effect
| Switch | Order price behavior |
|---|---|
| Off | The system supplies the default price. Users can switch to another price book according to permissions. |
| On | The system selects the best price by priority. Users usually cannot switch price books. |
Usage guidance
- Enable the switch for channel ordering scenarios that require strict price control.
- Leave it off when sales users can negotiate prices according to permissions.
- Test the price book field in the user interface after changing the switch.
Configuration terminology
This Business Scenario uses the Price Book Price field. Confirm the Completion Conditions before enabling enforcement.