Published at: 2026-10-12

Place orders in cart mode

Follow these steps to place an order in cart mode, then confirm the result.

Overview

This page describes the entry, sequence, and completion criteria for placing an order in cart mode.

Before you begin

❗

Role and permission: Use an enabled ordering account.
Prerequisites: The upstream enterprise has opened the mall and configured sellable products.

Steps

Quick steps

On the mall page, select the products to order.
On the product card, click Add to Cart.
On the cart page, confirm quantities and promotion information.
On the checkout page, submit the order.

Mall ordering (cart mode)

Browse the mall and add to cart in one click

The mall supports two views:

You can view products in card view or list view. Card view fits FMCG. List view fits manufacturing.

Image on or off: if users do not need images, the upstream admin can hide them for everyone. After images are hidden, the product list, cart, and order details do not show images.

Web mall card mode:

Web mall list mode:

On the web product details page, you can browse the product introduction and rich-text details, and add the product to the cart:

Mobile mall effect: mall mode maps to the bottom Products menu:

The mall supports browsing by recent orders, promotion products, promotion campaigns, new arrivals, and favorites:

Product list fields are configurable.

Product cards are configurable.

Home page or mall product cards are also configurable, including title and custom content:

NOTE:

Mall mode shows only products in the currently selected Price Book. Products outside that Price Book are hidden. Search only finds products in the current Price Book. Categories also follow the Price Book and show only categories that contain products in it.
Mall mode can also browse, list, and add to cart by product dimension (SKU dimension). This requires a separate switch.
New ShareOrder returns product prices by Price Book Priority for products in the saleable scope set by the upstream enterprise.

Mobile category navigation

In the core ecommerce scenario, the mobile mall uses category navigation. Besides browsing the mall directly, you can find products by category, add them to the cart, and place an order.

Cart checkout

The cart shows products added for purchase and records quantity and specification. You can edit the cart again, including changing quantity, deleting products, clearing invalid products, and filling custom fields. The experience matches ecommerce.

Web cart:

Mobile cart:

The cart follows price policy:

The cart calculates the selected products’ total price and total quantity in real time, applies the price policy (new promotions), and shows promotion rules (including order promotions, product promotions, and Promotion Bundles) and the discount amount.

The cart calculates totals and promotion discounts in real time

Promotion selection: if one product has multiple promotions, the dealer can switch the wanted price policy.

Gift promotion effect:

Web:

Mobile:

NOTE:

The cart does not calculate order-level promotions or show gifts. It only prompts the rule. Order promotions are calculated and shown on the order submit page.
When adding to cart, some companies require extra required fields on the order, such as processing method or specification. You can fill them first when adding to cart, or skip them.

Cart list fields are customizable:

The cart list can show specified fields such as product code, description, notes, or other custom fields.

On mobile, tap to open a dialog with all information:

Cart footer fields are customizable:

The mobile cart footer can show specified fields such as weight, volume, or other custom fields. Tap More at the bottom to view details:

Tap More in the mobile cart footer to view custom fields

Quick order mode

The web mall adds a quick order entry, and mobile adds a quick order bottom navigation. Users can skip cart checkout, browse products on that page, and submit the order directly. This improves urgent replenishment efficiency.

Web effect